Frequently Asked Questions
Orders & Payments
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI, Net Banking, and EMI options. Cash on Delivery is available for select locations.
Q: Can I modify my order after placing it?
A: Orders can be modified within 2 hours of placement. Please contact our support team immediately for any changes.
Shipping & Delivery
Q: How long does delivery take?
A: Standard delivery takes 5-7 business days. Express delivery (2-3 days) is available for an additional charge.
Q: Do you ship internationally?
A: Currently, we only ship within India. International shipping will be available soon.
Products & Quality
Q: Are your products hallmarked?
A: Yes, all our gold jewelry is BIS Hallmarked, and diamonds come with certification from reputed labs.
Q: Do you offer customization?
A: Yes, we offer customization for most jewelry pieces. Please contact us with your requirements.
Returns & Warranty
Q: What is your return policy?
A: We offer 7-day returns for unused items in original packaging. Custom-made pieces are non-returnable.
Q: Do you provide warranty?
A: Yes, all products come with a 1-year warranty against manufacturing defects.